Our Core Values
Trusted advisors ... excellence ... extraordinary customer service ... follow-through ... win-win solutions ...
These principles are more than just catch phrases for the team at Strategic Hardware; they're at the heart of what we're about, at the core of who we are. They are our watch-words every single day. We believe that everything else in our business — sales, income, profit — will flow from our focus on extraordinary project results and client service.
TRUST. We want to earn your trust. Know that we can deliver and then stand behind what we've delivered. We realize that our reputation is priceless. With so much riding on storage solutions today, we are committed to keeping the trust of our clients no matter the cost.
EXCELLENCE. If you go in for surgery, you would hope your doctor wouldn't do a B+ job. We feel the same way regarding your data storage. Only an A+ will do. And that is our standard whether it's a storage quote, a project proposal, a consultation: we will not be satisfied unless the job we've done is done with excellence.
FOLLOW-THROUGH. Too often in business today there's no call back, an email isn't returned, promises are made that aren't delivered upon. We strive to make follow-through a part of Strategic Hardware's identity with prompt replies to questions, issues and concerns. When you place an order for a solution from us, we'll track shipment progress with you, call you upon delivery to make sure everything is spot on and stay in touch as the months go by to be double sure everything is perfect. Remember, we're working for that A+.
WIN-WIN SOLUTIONS. We trust that doing business with Strategic Hardware will be a true win for you. We'll give you our very best: top-shelf consulting, integrated solutions, aggressive pricing, tremendous customer support and follow-through. Know as well that, should you choose to entrust us with your business, we will count it a privilege and a huge win for us.
We believe that as we build Strategic Hardware, we will attract clients for whom these values are also center-most. As we state in our Mission Statement below, “If we maintain our focus on these values, we will build an ever-growing cadre of clients and employees who are fiercely loyal to our brand and our firm, thus ensuring the establishment of an enduring, great, and profitable company.”
MISSION STATEMENT
“Strategic Hardware is committed to becoming one of the leading integrators of virtualization and storage solutions across the U.S. We will achieve this with an unswerving commitment to: 1) hiring exceptional people at every level within the organization, 2) pursuing every opportunity to become trusted advisors for our clients with professionalism and passion 3) maintaining a company-wide atmosphere of candor, creativity, and fun, and 4) upholding the Company’s core values every day, every week, every month, every year. As we do so, we will build an ever-growing cadre of clients and employees who are fiercely loyal to our brand and our firm, thus ensuring the establishment of an enduring, great, and profitable company.”
VALUES STATEMENT
“Four core values comprise the foundation upon which Strategic Hardware is built: unyielding integrity, excellence, follow-through, and win-win solutions. With a focus on extraordinary customer service and an adherence to the ideals behind these key values, Strategic Hardware commits to completing every job with the success of the client at the forefront. As we hold to this focus and these values, we will also realize the goals of helping our clients achieve their missions, benefiting the lives of our employees in wonderful ways, and with the larger vision of using our success to help better the world always before us.”
Call us toll-free at +1 (877) 267-1827 to find out more. Years from now you’ll look back and realize it was one of the best calls you ever made.